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ABOUT INCHCAPE BMW Ipswich.

Inchcape Ipswich is the Authorised BMW Retailer for Ipswich and the surrounding area.

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Chris Polidano

Head of Business

Oliver Baron

Local Business Development Manager

Adam Rednall

General Sales Manager

Steve Owen

Retail Manager

David Freeman

Aftersales Manager

Lee Cable

Parts Manager

Alexander Hardman

Retail Manager
James Wells

James Wells

Sales Executive

Megan Askew

Sales Executive

Todd Emanuel

Sales Executive

Richard Pye

Sales Executive

Jamaal Guthrie

Product Genius

Leanne Balls

Service Advisor

Andrew Farrow

Service Advisor

Danny Scarfe

Parts Advisor

Lorna O'Leary

Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

As I said before, They gave me every detail and the video was excellent

Service

no complaints

Service

Service took slightly longer than estimated.

Service

All rounds excellent

Service

Efficient and nothing is too much trouble to provide help/advice with etc.

Service

Always good service

Service

Did what was needed efficiently.

Service

Leanne gave us great service

Service

Good communication, efficient , and well organised.

Service

Very satisfied with whole service end to end.

Service

Very happy free delivery wonderful

Service

Jobs thst were asked to be done were without problem.

Service

No issues to report

Service

They always delivering a high a quality service from start to finnish ,

Service

Great service, clearly explained the works required and carried out

Service

total customer support, with courtesy car provided on extended terms while awaiting pats over a weekend

Service

Usual excellent communication and service

Service

Customer focused attention

Service

The work was completed in good time and I wasn't pushed in to trying to get some issues fixed.

Service

Everything easy and as stated

Service

Good service, MOT expensive.

Service

BMW Ipswich has always been very helpful to me, They have a great team of staff that always work well to sort out your needs,

Service

Clean car ??

Service

I thought the BMW dealership might be a bit intimidating, considering my car is the first BMW I have bought and it's an old one.

Service

Faultless...good communication, speedy work.

Service

Again, first class service

Service

They reacted in a timely fashion to rectify a difficulty with courtesy and efficiency.

Service

Easy to use and simple

Service

Can't fault the service. 5* Samiul M

Service

Because I have no reason not to give 5 stars!

Service

Excellent level of detail on the service video.

Service

Service experience was very good.

Service

Really helpful staff always and polite service every time. Always so helpful to provide an appointment that suits me and not just the garage.

Service

They were really polite and respectful and got my car in as soon as they could which was helpful and they said they gonna go deeper to look for issue after I rung them up and explained the situation with my car and how I feel about service I paid for

Service

Good service

Service

Exactly as advised

Service

Very customer focused

Service

No problems

Service

Super easy and efficient to drop car off for service, great COVID19 precautions and very friendly staff. Good video detailing checks.

Service

Good service / nice people.

Service

For the reasons outlined above. I would love to be able to give a higher mark for the service. I love the car. I would say that the staff are always very polite and courteous. They get a 10.

Service

Very satisfied

Service

The customer service was very good

Service

Professional, prompt and informative service.

Service

No problem is too small to care about 100%

Service

Any problems are soon sorted.

Service

Several parts not available so has to go back in again eg windscreen washers. Motability Leanne was excellent and extremely helpful. The driver who picked up for the service also was great

Service

Nothing to fault

Service

In these difficult and unusual COVID times, the staff remained professional and considerate throughout.

Sales

All went smoothly

Sales

Very professional service start to finish from Ollie Barnes at Inchcape Ipswich who sourced the vehicle with the right spec and guided me comprehensively trough from start to finish

Sales

Very professional and helpful

Sales

Everything went smooth & nothing too much trouble

Sales

Considering the circumstances they continually kept me abreast of the situation so I was always up to date of the situation.

Sales

My car is amazing and I'm so happy with it. Todd was exceptional and I'm so glad I was able to get the car I did with his help.

Sales

Very quick. Great communication. Not pushy sales.

Sales

Considering COVID restrictions the process was easy. Trusting Steve Owen from my previous X6 made all the difference

Sales

Slick and easy process

Sales

Cooper Ipswich were excellent

Sales

Nothing was too much trouble very reliable