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ABOUT INCHCAPE BMW Ipswich.

Inchcape Ipswich is the Authorised BMW Retailer for Ipswich and the surrounding area.

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Chris Polidano

Head of Business

Oliver Baron

Local Business Development Manager

Adam Rednall

General Sales Manager

Steve Owen

Retail Manager

David Freeman

Aftersales Manager

Lee Cable

Parts Manager

Alexander Hardman

Retail Manager
James Wells

James Wells

Sales Executive

Megan Askew

Sales Executive

Todd Emanuel

Sales Executive

Richard Pye

Sales Executive

Jamaal Guthrie

Product Genius

Leanne Balls

Service Advisor

Andrew Farrow

Service Advisor

Danny Scarfe

Parts Advisor

Lorna O'Leary

Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Because they undertook what was arranged without any issues or problems.

Service

Brilliant service, polite, timely, helpful.

Service

The whole process was easy and very professional.

Service

Everything explained clearly

Service

Wonderful service. Connor was top notch.

Service

Very easy experience with no delays or snags. Really good job on the wash and hover before handing the car back to me.

Service

car serviced and valeted to a high standard as always

Service

Attentive staff who answered all my questions

Service

Great service from all departments with care and polite mannered staff.

Service

Work was done quickly and conveniently

Service

You did what was required!

Service

They are helpful, provided a courtesy car when they could.

Service

The showroom experience was great I had no complaints with them at all.

Service

The service was excellent and the team exceeded expectations

Service

Everything was good

Service

no complaints

Service

As I said before, They gave me every detail and the video was excellent

Service

All rounds excellent

Service

Service took slightly longer than estimated.

Service

Efficient and nothing is too much trouble to provide help/advice with etc.

Service

Always good service

Service

Did what was needed efficiently.

Service

Leanne gave us great service

Service

Very happy free delivery wonderful

Service

Very satisfied with whole service end to end.

Service

Good communication, efficient , and well organised.

Service

Jobs thst were asked to be done were without problem.

Service

They always delivering a high a quality service from start to finnish ,

Service

No issues to report

Service

Great service, clearly explained the works required and carried out

Service

total customer support, with courtesy car provided on extended terms while awaiting pats over a weekend

Service

Customer focused attention

Service

Usual excellent communication and service

Service

Everything easy and as stated

Service

The work was completed in good time and I wasn't pushed in to trying to get some issues fixed.

Service

Good service, MOT expensive.

Service

BMW Ipswich has always been very helpful to me, They have a great team of staff that always work well to sort out your needs,

Service

Clean car ??

Service

I thought the BMW dealership might be a bit intimidating, considering my car is the first BMW I have bought and it's an old one.

Service

Faultless...good communication, speedy work.

Service

They reacted in a timely fashion to rectify a difficulty with courtesy and efficiency.

Service

Again, first class service

Service

Can't fault the service. 5* Samiul M

Service

Easy to use and simple

Service

Because I have no reason not to give 5 stars!

Service

Service experience was very good.

Service

Excellent level of detail on the service video.

Service

Purchase was handled very quickly

Sales

Megan Askew, Sales Executive was excellent

Sales

Todd was excellent throughout.

Sales

All went smoothly

Sales

In these difficult and unusual COVID times, the staff remained professional and considerate throughout.

Sales

Very professional service start to finish from Ollie Barnes at Inchcape Ipswich who sourced the vehicle with the right spec and guided me comprehensively trough from start to finish

Sales

Very professional and helpful

Sales

Everything went smooth & nothing too much trouble

Sales

Considering the circumstances they continually kept me abreast of the situation so I was always up to date of the situation.

Sales

My car is amazing and I'm so happy with it. Todd was exceptional and I'm so glad I was able to get the car I did with his help.