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ABOUT INCHCAPE BMW Ipswich.

Inchcape Ipswich is the Authorised BMW Retailer for Ipswich and the surrounding area.

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Chris Polidano

Head of Business

Oliver Baron

Local Business Development Manager

Adam Rednall

General Sales Manager

Steve Owen

Retail Manager

David Freeman

Aftersales Manager

Lee Cable

Parts Manager

Alexander Hardman

Retail Manager
James Wells

James Wells

Sales Executive

Megan Askew

Sales Executive

Todd Emanuel

Sales Executive

Richard Pye

Sales Executive

Jamaal Guthrie

Product Genius

Leanne Balls

Service Advisor

Andrew Farrow

Service Advisor

Danny Scarfe

Parts Advisor

Lorna O'Leary

Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Superb service

Service

Car felt great after and experience was professional and friendly

Service

Service was as expected

Service

Very professional

Service

Your service department are always very good - in particular they communicate effectively with me during the servicing process

Service

Work done as recommended and appears to have been done satisfactorily

Service

all people polite and professional, car returned in good order

Service

Because of the service given and attitude of staff

Service

Based on talk with servicing engineer

Service

Rear tyres fitted quickly and within the timeframe suggested. Car was cleaned prior to return..The showroom appeared COVID safe.

Service

Everything went according to plan and with pleasant customer service.

Service

Did what they said and promptly

Service

Took slightly longer than expected.

Service

t was easy to book the MOT. The service 'supervisor' was helpful and courteous. I was given a telephone call when it was completed, with just the paperwork to complete, so I could time my return. I liked that touch.

Service

Service was great. Was friendly and attentive but not pressured.

Service

Very happy with the friendly, professional service provided.

Service

Had a problem with a car that I had bought from another garage as the car was still under warranty from bmw they looked at it for me and solved the issue without any fuss and cost to me

Service

Always top services

Service

Staff are always friendly and polite at the same time being professional

Service

Top service

Service

Everything was done properly, beginning with the booking process for the re-call work, the change of day at my request, being kept informed of progress and the final return of my vehicle. A very good experience.

Service

The service assistant was extremely helpful.

Service

Nice staff

Service

All my car needs were taken care of professionally and I was keeped updated all the time.

Service

Sian was super helpful in getting my damaged underfloor cover tray fixed while also arranging an unrelated gearbox sump weep under warranty.

Service

Everything was explained fully, the service i recieved including phone calls and the general handling of my booking was 1st class. Everyone knew what they were talking about about and the whole experience was very smooth

Service

I trust your checking and recommendations

Service

a thorough job

Service

Inchcape Ipswich were excellent in getting us back on the road at short notice after a breakdown 600 miles from home!

Service

Good professional staff. Excellent communication throughout. First class.

Service

Leanne Balls was extremely helpful, kept me up to date with progress and made sure I was away in plenty of time for my hospital appointment.

Service

Excellent customer service

Service

a very professional service

Service

You did the job in good time and I had a comfortable wait for completion.

Service

Because they undertook what was arranged without any issues or problems.

Service

Brilliant service, polite, timely, helpful.

Service

The whole process was easy and very professional.

Service

Everything explained clearly

Service

Wonderful service. Connor was top notch.

Service

Very easy experience with no delays or snags. Really good job on the wash and hover before handing the car back to me.

Service

car serviced and valeted to a high standard as always

Service

Attentive staff who answered all my questions

Service

You did what was required!

Service

Work was done quickly and conveniently

Service

Great service from all departments with care and polite mannered staff.

Service

They are helpful, provided a courtesy car when they could.

Service

The showroom experience was great I had no complaints with them at all.

Service

The service was excellent and the team exceeded expectations

Service

Very smooth and fuss-free transaction. I have every confidence in the BMW team.

Sales

Todd Emmanuel kept me fully informed and was efficient with a smile

Sales

Knowledgeable and friendly staff selling a great product

Sales

On time, no waiting around. Very organised. Megan Askew was fantastic

Sales

Todd was excellent

Sales

The experience was friendly, professional and swift. Very easy to recommend.

Sales

Even with lockdown restrictions it all went smoothly & collected new car on day promised & arranged time

Sales

Everything was ready and the salesman was willing to stay later to make sure we were happy with the controls.

Sales

Purchase was handled very quickly